The failure of a system to provide the services it was made for causing the unavailability of critical business applications and files used for daily transactions.
DOWNTIME = SYSTEM UNAVAILABILITY = BUSINESS LOSS
WITH BUSINESSES BECOMING MORE DEPENDENT TO
YOU CAN’T AFFORD
TO HAVE DOWNTIME
Device Config Changes
Errors in Network Devices
Server Hardware Failure
System Downtime is caused by device configuration changes, network device failure, human errors, power outages, server hardware failure or even external factors like natural disasters, minor accidents and rodent chewing. Even though some of these causes cannot be avoided, there are still ways of lessening the chances of these from occurring or, at least, minimizing the downtime your company can experience.
Average Cost of Downtime
Losses Per Year*
Now let us try to compute for the amount your company could lose through downtime. Basically, it is lost revenue equal to gross yearly revenue divided by total yearly business hours, multiplied by the percentage impact, which will then be multiplied to the number of hours of outage.
BUT MANAGING YOUR OWN IT TEAM
TAKES TIME & A LOT OF RESOURCES
EXTERNAL IT SERVICES
Companies that are in the IT industry are expected to have quality downtime prevention system. They are also the companies who will most likely spend more in their IT solutions. Given the competitiveness in the industries today, even non-IT companies rely heavily on Information Technology. What if your company is one of these IT dependent companies? It would not be wise to invest large amounts of money on IT solutions that you would not even be using regularly. This is the time when you should consider external services.
of the IT Sector is OUTSOURCED
As we try to analyze the reason for deploying external services in almost half of the IT sector’s workforce, we can come up with three main reasons: First, companies mainly want to maximize their profits; second, companies want to minimize their losses; and third, companies want to focus its workforce on its main goals. These all equates to companies deploying external services to take care of their other needs, like fixing system downtime, so that they can focus more on business.
RunTime, MEC’s Premium Services Offering, is here to help you with your ICT outsourcing needs. With its goal of providing in-depth support to the company’s clients, RunTime is composed of distinct services that can help you in every step of downtime prevention and recovery. It is composed of: Implementation, Network Assessment, and Support.
RunTime projects will be spearheaded by MEC’s professional engineers and solutions architects, who know the products like the back of their hands. These engineers are trained and certified by our principals themselves, ensuring you the best possible service there is.
Runtime’s Implementation Service will include site survey, delivery of the products, project commissioning and the installation of the products such as network infrastructure, physical surveillance, cabling and the mounting of the racks, IP Cameras and access points. RunTime’s implementation has a nationwide coverage, including Visayas and Mindanao.
If you apply for Runtime, MEC will provide network assessment that familiarizes our project managers with your company’s needs before or after product implementations. This allows us to prepare a comprehensive list of the products that your setup will require. RunTime, with its project managers and professional engineers, will audit your system to check what it lacks to ensure a complete system that is safe from downtime.
RunTime’s support services include Standard Support, Emergency Technical Assistance, On-site Technical Support, and In-house Support. These services ensure that after your implementation and assessment, RunTime can provide a more sustainable ICT system by responding to your downtime needs. This allows us to maintain your system preventing downtime from happening, and at the same time provide professional technical support whenever you need it.