Customer Care

Making sure you receive the best customer experience.
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Customer Service

As a support avenue, we provide Free Phone Support to both our Business Partner and their End User Customers.
Our Technical Customer Center may be reached via our Hotline numbers 422-6TCC.

Every escalated issue or call received is referenced by a Trouble Ticket Number and Tracked my our Service and Management Team.

The heart and soul of our customer care service is rooted on a workforce trained by our principals representing different ICT segments and solutions.

914-8MEC
FREE Phone Support
Trouble Ticketing
Incident Status Notifications

Premium 24/7 Support

customer-care

We provide 24/7 service and support via a facility and call center that provides a ticketing system acting as a second level support to our business partners and end clients. Through our CRM facilities, customer contacts and concerns are logged and referenced to ensure that they are assessed, monitored, managed and objectively addressed.